About - Infectious Disease Connect About - Infectious Disease Connect


Building connections that solve ID challenges

At ID Connect, we strive to make people healthy, improve outcomes, and keep our communities free of infectious diseases. We do that by connecting patients, pharmacists, and healthcare providers to world-class ID expertise via our telemedicine-based clinical services, education, and innovative technology solutions.

At ID Connect, we strive to make people healthy, improve outcomes, and keep our communities free of infectious diseases.

Where it started,
and where we’re going

Founders Rima Abdel-Massih, MD, and John Mellors, MD, chief of the ID Division at UPMC (1999-2024) and Distinguished Professor of Medicine (2019-present), partnered to create Infectious Disease Connect to address the growing demand for ID expertise and expand its accessibility.

Since then, ID Connect has become a world leader in telemedical care of infectious diseases, antimicrobial stewardship, and infection control and prevention. At the heart of this success has been technological innovation, including the acquisition of ILÚM Health Solutions and its real-time decision support software. Our technology, precision medicine, and data science are paired with world-class ID physicians to effectively manage infectious diseases across the U.S.

Clinical decision support solution for stewardship

Our Mission & Values

To improve access and enable world-class specialized ID expertise to enrich lives and improve outcomes in a cost-effective manner with compassion, respect, and integrity.


Our software and services enhance the entire care experience for patients and their families. With ID Connect, the millions who wouldn’t have access to ID physicians now have the opportunity to receive the care they need.


Our software and services respect patients’ rights to receive the right care, at the right time, at the right place. By streamlining patient access to specialists and caregiver access to resources and data, the continuum of care improves.


Our team is driven by professionalism and transparency. We employ best practices to prevent issues from arising, and we deliver solutions that make world-class care accessible in community care settings.

Expert Leadership

Rima Abdel Massih, MD

President & Chief Executive Officer

Dr. Abdel Massih is the President and Chief Executive Officer of ID Connect. She is […]

Riaan Erwee

Chief Operating Officer

Riaan is the Chief Operating Officer of ID Connect. In this role, he is responsible […]

John Lovelace

Chief Commercial Officer

John is the Chief Commercial Officer for ID Connect.  With over 25 years of experience, […]

Mike Rinaldi

Vice President of Clinical Solutions

Mike is the Vice President of Clinical Solutions at ID Connect. Prior to ID Connect, […]

Nancy Zimmerman

Vice President of Clinical Operations

Nancy delivers clinical oversight to lead all services implementations and account management, ensuring satisfaction of […]

Our Investment Partners

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