What We Do

Helping solve Infectious Diseases challenges

Increasing access to Infectious Diseases specialists

Improving patient satisfaction by eliminating transfers

Helping you meet regulatory mandates for antimicrobial stewardship programs

The Annual Threat of Antibiotic Resistance in the United States*



* National burden reflects de-duplicated infection and death estimates per CDC 2019 AR Threats Report.

– Centers for Disease Control and Prevention

The Annual Threat of Antibiotic Resistance in the United States*



* National burden reflects de-duplicated infection and death estimates per CDC 2019 AR Threats Report.

– Centers for Disease Control and Prevention


5 Urgent

Carbapenem-resistant Acinetobacter, Candida auris, Clostridioides difficile, Carbapenem-resistant Enterobacteriaceae, Drug-resistant Neisseria gonorrhoeae

2 New

Carbapenem-resistant Acinetobacter, Candida auris

3 Watchlist

Azole-resistant Aspergillus fumigatus, Drug-resistant Mycoplasma genitalium, Drug-resistant Bordetella pertussis

How We Solve for Your ID Needs

Our services and solutions

The whole is greater than the sum
Each offering strengthens your ID team and practices,
but combining all four allows you to level up your ID practice.

To learn more, click through our solutions and services listed below

ILÚM Insight®

A comprehensive ID clinical decision support tool to bring the right data to your fingertip.

Can stand alone or be enhanced with expert support via our Virtual Stewardship services

  • Generates real-time, actionable patient data directly to the user
  • Aids in selecting the optional empiric choice, including empiric escalation with our risk factor display and Precision Antibiotic Therapy (PAT) predictions
  • Allows for communication and an audit trail directly within the platform
  • Prioritizes high-impact patient interventions and improves the time to optimal therapy
  • Synergistic with your rapid diagnostic test (RDT) workflow
  • Supports both core strategies for ASP interventions identified in the IDSA/SHEA guidelines: preauthorization and prospective audit and feedback
  • Tracking and reporting coupled with data driven action plans and assistance with NHSN reporting

Our solutions are configured to the facility’s size and needs, resulting in a service that is efficient, effective and scalable.

  • We provide state-of-the-art infectious diseases consultation services utilizing telemedicine technology with the ability to conduct comprehensive physical exam and assessment directly with patients
  • Care for your toughest cases through live, synchronous audio-video consultation
  • We provide 24/7 coverage
  • Unique access to highly-specialized experts in the field with a wide range of subspecialties including, but not limited to: Multidrug-resistant pathogens, HIV, Transplantation, Infectious Diseases Pharmacotherapy, Orthopedics, and Travel Medicine
Virtual Stewardship

Building or enhancing your antimicrobial stewardship program to meet federal regulatory mandates.

  • Baseline antimicrobial use assessment and gap analysis
  • Daily services, expert recommendations, peer-to-peer discussions
  • Consulting on a regular or as-needed basis
  • Education and mentoring
  • Monthly or quarterly reporting
  • Services can include the use of ILÚM Insight® software solution with or without remote support to your local team
Tele-Infection Prevention & Control
  • Consultation to assess gaps in current infection prevention practices, infectious risks, and compliance to federal regulations and provide recommendations
  • Provide ID expertise and leadership in coordinating prevention efforts
  • Create or update existing infection prevention policies and procedures
  • Assist with infection cluster investigation and management
  • Deploy the ILÚM Surveillance product for enhanced cluster surveillance and staff notification
Combine All Four

Our solutions are designed for facilities that are short-staffed, lack ID expertise, need to supplement their team or need help building or enhancing their Antimicrobial Stewardship Program (ASP) to meet federal regulatory mandates and facility accreditation standards.


  • Detailed expert analysis of current practices with recommendations or full development of local antimicrobial stewardship (AS) strategies to close any gaps in current practices
  • Daily support (as needed) and expert recommendations from a Virtual AS team
  • Assistance meeting and adhering to regulatory compliance requirements surrounding AS
  • Availability of ID physicians for challenging or complex cases, peer-to-peer discussions
  • Assistance with transitions of care, outpatient antimicrobial therapy (OPAT), HIV and Hepatitis B and C care

Our customers have seen


Reduction in transfers


Reduction in antibiotics

up to


Reduction in days of treatment
per 1,000 patients

Who We Solve For

Solving for ID challenges by role

Hospital Physician
  • Real-time notifications from evidence-based results for therapy guidance
  • Updated guidelines
  • Best practices
  • Streamlining daily workflow and improving communication
  • Visibility of formulary-restricted agents
  • Real-time notifications for lab and microbiology updates
  • Increased satisfaction
  • World-class care brought to the community setting
  • Improved outcomes and reduced transfers
  • Personalized care
Health System Leader
  • Increased revenue
  • Decreased transfers, readmissions, and overall length of stay
  • Reduced hospital acquired infection (HAI) and hospital-acquired condition (HAC) penalties
  • Increased provider and patient satisfaction
Infection Preventionist
  • Leadership and/or assistance in coordinating infection prevention initiatives
  • Review and update policies and procedures, isolation precautions
  • Guidance with infectious outbreak response, investigations and management
  • Advise on infection prevention strategy for quality & safety


Don’t take our word for it