Beginning. Journey. Future.

Our Vision

Founders Rima Abdel-Massih, MD, and John Mellors, MD partnered to create Infectious Disease Connect to address the growing demand for ID expertise and expand its accessibility.

Since then, ID Connect has become a world leader in telemedical care of infectious diseases, antimicrobial stewardship, and infection control and prevention. At the heart of this success has been technological innovation, including the acquisition of ILÚM Health Solutions and its real-time decision support software. Our technology, precision medicine, and data science are paired with world-class ID physicians to effectively manage infectious diseases across the US.

At ID Connect, we strive to make people healthy, improve outcomes, and keep our communities free of infectious diseases.

Our Mission

To improve access and enable world-class specialized ID expertise to enrich lives and improve outcomes in a cost-effective manner with compassion, respect and integrity.

Meet Our Team

Who makes it all possible

    Dave Zynn

    President & Chief Executive Officer

    Mr. Zynn is the President and CEO of ID Connect. He is a proven leader with over 30 years of experience leading healthcare services and telehealth companies through the growth stage to success.

  • Rima Abdel-Massih, MD

    Chief Medical Officer & Co-Founder

    Dr. Abdel Massih is the co-founder and Chief Medical Officer of ID Connect. Having a special interest in telehealth models of care applied in the infectious diseases specialty, Dr. Abdel-Massih was instrumental in the formation of ID Connect.

    David Keene

    Senior Vice President Sales & Marketing

    As a Senior Executive with a progressive career in sales and business development, David Keene comes to ID Connect, having led companies in the medical device, healthcare IT, and life sciences fields specializing in go to market strategies for new and emerging businesses.

  • Benjamin Curtis

    Chief Technology Officer

    Over his career Ben has worked in the technology and healthcare industry building and leading Development, Strategy, Operations, and Creative teams focused primarily on pharmaceutical and hospital services to support customer’s ever-growing needs.

  • Riaan Erwee

    Riaan Erwee

    Chief Financial Officer

    Riaan is the Chief Financial Officer of ID Connect. With over 25 years of experience operating and leading functions in Finance, Operations, Business Development, Supply Chain Management and Global ERP Systems Deployment in the US and abroad, mainly in the healthcare industry, he enjoys finding solutions that are mutually beneficial for all parties.

  • picture of Paul Edwards

    Paul Edwards

    Chief Strategy Officer

    Paul joined Infectious Disease Connect (IDC) as the Chief Strategy Officer after the acquisition of ILUM health solutions, where he was the CEO. Paul’s current responsibilities include leading all facets of the Public Health Surveillance business as well as developing, communicating and executing IDC’s core strategy.

Dave Zynn

President & Chief Executive Officer

Mr. Zynn is the President and CEO of ID Connect. He is a proven leader with over 30 years of experience guiding healthcare services and telehealth companies through the growth stage to success. Dave brings organizational development, growth strategy and leadership to ID Connect.

Dave is also an advisor to his alma maters school of business, a member of a for-profit board of directors and is active with the Folds of Honor organization. He also enjoys sports, travel and is a longtime foodie.

Rima Abdel-Massih, MD

Chief Medical Officer & Co-Founder

Dr. Abdel-Massih is the co-founder and Chief Medical Officer of ID Connect. She is an expert in developing and instituting models of telemedicine services in Infectious Diseases (Tele-ID). She became the Director of Tele-ID Services at UPMC in 2016 and led its rapid growth regionally. The success of the Tele-ID program and the growing demand for access to ID specialists led Dr. Abdel-Massih and Dr. John Mellors, Chief of Infectious Diseases at UPMC to form ID Connect and extend academic level ID expertise to areas in need for ID specialists.

Dr. Abdel-Massih has been a faculty member at the University of Pittsburgh School of Medicine and UPMC since 2009. She joined the Division of Infectious Diseases at UPMC after completing her transplant infectious diseases fellowship training at the Mayo Clinic. She continues to serve as Director of Tele-ID Services at UPMC and as the Director of the Infectious Disease Fellowship Training Program. She is a member of the Infectious Diseases Society of America’s workgroup on Telehealth specialty.

David Keene

Senior Vice President Sales & Marketing

As a Senior Executive with a progressive career in sales and business development, David Keene comes to ID Connect, having led companies in the medical device, healthcare IT, and life sciences fields specializing in go to market strategies for new and emerging businesses. Keene has a background in workflow management and process improvement. At ID Connect, he is the Senior Vice President responsible for Sales, Marketing, and Business Development.

Prior to joining ID Connect, he was the North America Sales Leader for IV Solutions with Omnicell and Aesynt, creating a new business that consistently exceeded benchmarks year over year while improving customer success metrics. Earlier in his career, he was a Senior Sales Leader for McKesson for over a decade.

Originally from Mashpee, Massachusetts, Keene is a graduate of Boston College, Carroll School of Management. He enjoys golfing and water sports. He has two young adult children and currently resides in Jupiter, Florida, with his wife Christine but still considers Cape Cod home.

Benjamin Curtis

Chief Technology Officer

As the CTO of ID Connect, Ben leads development and implementation, including strategic and feature prioritization of our products.

Prior to joining ID Connect, Ben served as an executive team member for Syneos Health Managed Markets in charge of Integrated Strategic and Creative Services for hospital and market access initiatives with a focus on technology, operations, media, planning, and creative. During this time Ben acted as a client liaison for technical and strategic matters, and was hands-on in the creation, branding, and development of pharmaceutical services and the products themselves. Before joining Syneos Health, Ben worked with companies where he helped evolve a relationship marketing business into a more digital focused entity through both customer strategy and application development, and was involved in the design and development of one of the first online payroll applications.

In addition, Ben kicked off his technology career as one of three individuals launching, building, and managing an Internet Service Provider leading to the company’s acquisition.

Riaan Erwee

Chief Financial Officer

As ID Connect’s Chief Financial Officer, Riaan is responsible for the financial and business operations of the organization, as well as strategic business development activities.

Most recently, Riaan was one of the co-founders and Chief Operating Officer of ILÚM Health Solutions which was acquired by ID Connect in 2020. Riaan also spent over 21 years with Merck & Co., Inc. as Executive Director in Business Development, Strategy & Operations, which included managing the execution of strategic corporate initiatives from incubation to full scale operations as well as sourcing and closing multiple business development transactions. He served as a board member on invested entities and supported multiple exits and divestitures. Riaan started his career as an external auditor at EY.

Riaan is a Chartered Accountant (CA) and holds a Honors Bachelor of Accounting Science from the University of South Africa and a Bachelor of Commerce in Accountancy from the University of Pretoria. He was also a Certified Supply Chain Professional (CSCP) from the American Production and Inventory Control Society (APICS). He enjoys spending time outdoors and loves to cook over an open fire.

Paul Edwards

Chief Strategy Officer

Paul joined Infectious Disease Connect (IDC) as the Chief Strategy Officer after the acquisition of ILUM health solutions, where he was the CEO. Paul’s current responsibilities include leading all facets of the Public Health Surveillance business as well as developing, communicating and executing IDC’s core strategy. As part of this role, he is responsible for facilitating and driving key strategic initiatives from inception to execution.

Prior to IDC and ILUM, Paul was with Merck & Co inc. for 22 years where he held several leadership positions during his tenure, including; Global Brand Leader – Infectious Diseases; Business Operations Director; Franchise Leader and European Marketing Director.

In these roles, Paul has gained leadership experience both in the US and abroad and has held both strategic and operational positions. Paul has focused on infectious disease, antimicrobial stewardship and precision medicine from a global perspective long before the topic was a focus. He has led teams that have implemented Antimicrobial Stewardship Programs in many countries around the world, most notably Russia, India, South Africa and Colombia. It is from this global perspective that Paul understands the critical importance of focusing on patient and hospital outcomes.

Paul holds an MBA from Oxford Brookes University in the United Kingdom.

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